Full Price Items:
- Full priced product(s) can be exchanged or refunded within 30 days of purchase – considering the products are unused and in their original packing.
- Refunds allowed only on Non sale items, if;
- the product is unused with original packing and receipt is available.
- returned within 7 days of receiving the product.
- All refunds will be credited to your original form of payment
- Sale items can only be exchanged within 30 days considering the exchange item is in good condition.
- Items will only be exchanged up to the same amount. Any difference will be given as store credit.
- Any Items brought from villagecultures or any partner store can only be exchanged from that same location based on their exchange/refund policy using their receipt or invoice.
- Any items brought from a craft Store(s) or On-line can be exchanged or refunded from any of our craft Store(s).
In order to return/exchange, please send an email to [email protected] or call at +92332 2815261. Dispatch address for returning the product is:
culture, villagecultures Group, Econ plaza block no 6 karachi