Full Price Items:

  • Full priced product(s) can be exchanged or refunded within 30 days of purchase – considering the products are unused and in their original packing. 
  • Refunds allowed only on Non sale items, if;
    • the product is unused with original packing and receipt is available. 
    • returned within 7 days of receiving the product.
  • All refunds will be credited to your original form of payment 

Sale/Discounted Items:

  • Sale items can only be exchanged within 30 days considering the exchange item is in good condition. 
  • Items will only be exchanged up to the same amount. Any difference will be given as store credit. 


  • Any Items brought from villagecultures or any partner store can only be exchanged from that same location based on their exchange/refund policy using their receipt or invoice.
  • Any items brought from a craft Store(s) or On-line can be exchanged or refunded from any of our craft Store(s). 

In order to return/exchange, please send an email to [email protected] or call at +92332 2815261. Dispatch address for returning the product is:

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